Shipping policy
Processing Time
All orders are made and prepared with care. Please allow 1–2 weeks for processing and shipping from the date your order is placed.
Processing times may vary depending on:
- Current order volume
- Seasonal demand
- Custom orders
- Availability of materials
During periods of high demand, processing times may be extended. If there is a significant delay, we will contact you regarding your order.
Shipping
Once your order has been completed and shipped, you will receive a shipping confirmation email with tracking information, if available.
Please ensure that your shipping address is entered correctly at checkout. Kumi Ori Worship is not responsible for delays or lost packages resulting from incorrect shipping information provided by the customer.
Delivery Times
Delivery times vary based on the shipping carrier and destination. Shipping estimates provided by carriers are not guaranteed and may be affected by weather, holidays, or other circumstances beyond our control.
Lost or Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery with photographs of the packaging and product. We will review the issue and work toward an appropriate resolution.
Contact Us
If you have any questions regarding your order or shipping status, please contact us. We appreciate your patience and support as we create products designed to enhance worship and glorify God.
Kumi Ori Worship
Worship • United in the Spirit