Final Sale & No Return Policy

Final Sale Policy

All worship flags purchases are *FINAL SALE*. Due to the handmade and custom nature of our products, we do not accept returns, refunds, or exchanges.

Custom & Handmade Items

Many of our flags are made to order and may include custom colors, sizes, designs, or special requests. Because these items are created specifically for each customer, they cannot be resold.

Damaged or Incorrect Orders

If your order arrives damaged or if you receive the wrong item, please contact us within 7 days of delivery. Include:

Photos of the damaged or incorrect item
A brief description of the issue
Order number

We will review the situation and work with you to provide an appropriate resolution.

Color & Design Variations

Please note that colors may appear slightly different due to monitor settings, lighting, and fabric variations. These differences are considered normal and are not grounds for return or refund.

By completing your purchase, you acknowledge and agree to this Final Sale & No Return Policy.

Shipping Policy

Processing time

All orders are handmade and prepared with care. Please allow 1-2 weeks for processing before shipping from the date your order is placed.

Processing times may vary depending on:

Current order volume
Seasonal demand
Custom orders
Availability of materials

During periods of high demand, processing times may be extended. If there is a significant delay, we will contact you regarding your order.

Shipping

Once your order has been completed and shipped, you will receive a shipping confirmation email with tracking information, if available.

Please ensure that your shipping address is entered correctly at checkout. Kumi Ori Worship is not responsible for delays or lost packages resulting from incorrect shipping information provided by the customer.

Delivery Times

Delivery times vary based on the shipping carrier and destination. Shipping estimates provided by carriers are not guaranteed and may be affected by weather, holidays, or other circumstances beyond our control.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery with photographs of the packaging and product. We will review the issue and work toward an appropriate resolution.

Contact Us

If you have any questions regarding your order or shipping status, please contact us. We appreciate your patience and support as we create products designed to enhance worship and glorify God.